A moving companion to help plan, organize and manage a move one step (and pop of confetti) at a time.
This project was completed as part of Designlab’s UX Academy course.
BACKGROUND
The average American adult has about 5 hours of leisure time in a day after work and other responsibilities. Adding a move with moving date pressures makes it a stressful endeavor which requires more support.
RESEARCH GOAL
I want to know the pain points of adults (between the ages of 30-45) who are moving to understand why it is stressful and how we can support them through that process.
User insights shifted my project direction
RETHINKING ASSUMPTIONS
I’ve been thinking about moving in three stages:
deciding to move / planning
the actual move / logistics
after the move / getting settled
Initially, I thought most people would find getting settled into a new place to be the hardest part of the move, but after I sent out an initial poll 3/6 participants thought that the actual move was the most difficult part. This shifted the project focus completely. I set out to learn more about that.
“It was everything was at once; fast. I wanted to have a clean cut and leave everything.”
— Research participant
“It was such a whirlwind because we only had two weeks to move. I had a work trip for two weeks, and my partner was leaving after I got back.”
— Research participant
“Packing and finding time in your day to pack outside of your normal day.”
— Research participant
MAIN PAIN POINT
